In mainland France, your orders are delivered by Colissimo. Delivery costs are free from € 50 of purchase, from 5 € TTC otherwise.
In the rest of Europe, you will receive your packages by Colissimo Expert International. Delivery costs are free from 100 € of purchase, from 13.9 € TTC otherwise.
Returns are free within 14 days from the time you receive your package.
Delivery
All our items are dispatched every day before 12 noon, excluding Saturdays, Sundays and public holidays.
You will be notified by email that your order has been taken into account and that your package has been dispatched with its tracking number so that you can follow the delivery.
By Chronopost Shop2Shop or Mondial Relay : In relay points, in 2/4 working days.
By Colissimo Domicile : At home without signature, in 2/3 working days.
By Colissimo Post Office or Merchant: At the collection point, in 2/3 working days.
At home with signature, in 4/10 working days. Outside the European Union, customs fees may be applied and are the responsibility of the customer.
A domicile avec signature, en 4/10 jours ouvrés. Des frais de douanes sont susceptibles d’être appliqués et sont à la charge du client.
A domicile avec signature, en 4/10 jours ouvrés. Hors DOMT TOM, des frais de douanes sont susceptibles d’être appliqués et sont à la charge du client.
Des frais de douanes sont susceptibles d’être appliqués et sont à la charge du client.
Free return
Upon receipt of your package, you have 14 days to return your items to us if you wish.
The products must be returned new, repackaged as in their initial state (not creased, folded, etc.), with their label and in their original packaging (box, tissue paper, plastic pouch). A non-compliant return cannot be accepted and will be returned to you.
