Terms and conditions

Between the company L’Atelier Visconti SAS, La Piece Paris
20 rue Visconti, 75006 Paris, with share capital of 1,000 €, registered in the PARIS Trade and Companies Register, under number SIRET 834 935 520,
represented by Mr. Ange Bussy-Socrate as Chairman, duly authorized for the purposes hereof.
The company can be reached by email by clicking on the contact form accessible via the home page of the site.

Hereinafter the "Seller" or the "Company".

Firstly,

And the natural or legal person purchasing the company's products or services,
Hereinafter, "the Buyer", or "the Customer"

On the other hand,

The following was stated and agreed:

PREAMBLE

The Seller creates high-end fashion products and services for consumers, marketed through its websites (https://lapiece-paris.fr). The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.

Article 1: object These General Conditions of Sale determine the rights and obligations of the parties within the framework of the online sale of Products offered by the Seller.

Article 2: General provisions These General Conditions of Sale (GTC) apply to all sales of Products, made through the Company's websites, which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) for the order. These T & Cs can be viewed on the Company's website at the following address: www.lapiece-paris.fr. The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Conditions of Sale, and, where applicable, the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The Customer declares to be able to legally contract under French law or validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

Article 3: Price The prices of the products sold through the Internet sites are indicated in Euros excluding taxes and precisely determined on the product description pages. They are also indicated in euros all taxes included (VAT + any other taxes) on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding tax automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunications costs necessary to access the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs.

Article 4: Conclusion of the contract online The Customer must follow a series of steps specific to each Product offered by the Seller in order to be able to place his order. However, the steps described below are systematic: - Information on the essential characteristics of the Product; - Choice of the Product, if applicable of its options and indication of the essential customer data (identification, address, etc.); - Acceptance of these General Conditions of Sale. - Verification of the elements of the order and, if necessary, correction of errors. - Follow-up of the instructions for the payment, and payment of the products. - Product delivery. The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it. For the delivered products, this delivery will be made to the address indicated by the Customer. For the purposes of successful completion of the order, and in accordance with Article 1316-1 of the Civil Code, the Customer undertakes to provide his true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Article 5: Products and services The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies having received a detail of the delivery costs as well as the terms of payment, delivery and performance of the contract. The Seller undertakes to honor the Customer's order within the limit of stocks of available Products only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the Product offer as well as their prices is specified on the Company's websites, as well as the minimum duration of the contracts offered when these relate to a continuous or periodic supply of products or services. Unless there are specific conditions, the rights granted hereunder are only granted to the natural person signing the order (or the person holding the email address provided). In accordance with the legal provisions on compliance and hidden defects, the Seller refunds or exchanges defective products or products not corresponding to the order. Reimbursement can be requested as follows. The customer begins the refund process by going to the page:  www.lapiece-paris.fr/retour 

Upon receipt of Your package, you have 14 days to return your items to us. The products must be returned new, reconditioned as in their initial state (not crumpled, folded, etc.), with their label and in their original packaging (box, tissue paper, plastic sleeve). A non-compliant return will not be accepted and will be returned to you.

 Return your item by post

Article 6: Retention of title clause The products remain the property of the Company until full payment of the price.

Article 7: Terms of delivery The products are delivered to the delivery address that was indicated when ordering and the time indicated. This time does not take into account the time taken to prepare the order. When the Customer orders several products at the same time, they may have different delivery times. In the event of a shipment delay, the customer must contact La Piece customer service through the contact form. In the event of late delivery, the Customer has the option of terminating the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Seller then reimburses the product and the "outbound" costs under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone point of contact (cost of a local call from a landline) indicated in the order confirmation email in order to follow up on the order. The Seller recalls that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is the Customer's responsibility to notify the carrier of any reservations about the product delivered.

Article 8: Availability and presentation Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers. In the event that an item is unavailable for a period exceeding 15 working days, you will be immediately notified of the foreseeable delivery times and the order for this item may be canceled on request. The Customer may then request a credit for the amount of the item or its refund.

Article 9: payment Payment is due immediately upon ordering, including for pre-ordered products. The Customer can make the payment by payment card or bank check. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by bank card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event of the impossibility of debiting the card, the Sale is immediately terminated as of right and the order canceled.

Article 10: withdrawal period In accordance with Article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of , where applicable, return costs ”. "The period mentioned in the previous paragraph runs from receipt for the goods or from the acceptance of the offer for the provision of services". The right of withdrawal can be exercised by contacting the Company as follows: The customer goes to the page www.lapiece-paris.fr/retour to complete its withdrawal process. We inform Customers that in accordance with Article L. 121-20-2 of the Consumer Code, this right of withdrawal cannot be exercised for tailor-made products. If the right of withdrawal is exercised within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed in new condition; if possible, they should be accompanied by a copy of the proof of purchase. In accordance with legal provisions, you will find below the standard withdrawal form to be sent to us at the following address: www.lapiece-paris.fr/retour. Upon receipt of Your package, you have 14 days to return your items to us. The products must be returned new, reconditioned as in their initial state (not crumpled, folded, etc.), with their label and in their original packaging (box, tissue paper, plastic sleeve). A non-compliant return will not be accepted and will be returned to you.

 

Return your item by post

Article 11: Guarantees In accordance with the law, the Seller assumes two guarantees: of conformity and relating to hidden defects of the products. The Seller reimburses the buyer or exchanges products that are apparently defective or do not correspond to the order made. The reimbursement request must be made as follows:

The products must be returned new, reconditioned as in their initial state (not crumpled, folded, etc.), with their label and in their original packaging (box, tissue paper, plastic sleeve). A non-compliant return will not be accepted and will be returned to you.

  1. Log in to your customer account and click on the "MY ORDER HISTORY" area
  2. Select the products to be returned in the detail of the order. Specify the reason and click on "Generate a refund".
  3. Return your item by post

 

 

Article 12: Complaints If necessary, the Buyer can submit any complaint by contacting the company using the contact form on the home page of the site.

Article 13: Intellectual property rights Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these GTCS. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

Article 14: Force majeure The performance of the seller's obligations under these terms is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent performance. The seller will notify the customer of the occurrence of such an event as soon as possible.

Article 15: nullity and modification of the contract If one of the stipulations of this contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement of the parties.

Article 16: Protection of personal data In accordance with the Data Protection Act of January 6, 1978, you have the rights to query, access, modify, oppose and rectify your personal data. By adhering to these general conditions of sale, you agree that we collect and use this data for the performance of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. All you have to do is click on the link at the end of our emails or contact the data controller (the Company) by RAR letter. We monitor traffic on all of our sites. For this, we use tools such as google analytics

Article 17: applicable law All the clauses appearing in these general conditions of sale, as well as all the purchase and sale transactions referred to therein, will be subject to French law.

 

Article 18: Payment in installments
If you pay for your order in several installments, you accept the Alma customer general conditions. as well as Alma special conditions for Atelier Visconti customers.

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